Payactiv is a platform providing financial services to people. However, people are complaining that “Payactiv not working“ and is causing trouble.
Well, the platform has unique features. In addition, the user gets the advance cash for their unpaid wages. Moreover, the service is a bit more popular among the companies. Such companies have lower-income employees working paycheck-to-paycheck.
Payactiv application is getting popular but has some problems. Probably the issues are related to the server, cache memory, or an unstable internet connection. Possibly an outdated version of the application is causing the problem.
Anyway, there is no reason to worry anymore. The guide illustrates some methods and steps to begin troubleshooting the problem.
Here is how to Solve the Payactiv Not Working
Internet for Payactiv Application
Probably, the weak internet is causing problems in the Payactiv application. Payactiv requires the internet to confirm the transaction and provide financial services.
Evidently, a weak internet arises the problems in the app. As a result, the Payactiv application won’t work correctly. In some situations, the application may show an error message.
To manage the situation, you can restart the modem or router to which your device is connected. The process may remove the glitch in the connection. If the problem with the Payactiv app still exists, you shall contact your internet service provider and also the helpdesk.
Restart Device running Payactiv Application
In some situations, the application does not work due to temporal problems in the device. In that case, restarting the device can resolve the issue. Once the device is switched on, check if the Payactiv app works normally.
Clear Payactiv Cache Data
On Android Devices
- Firstly, open the Settings menu on your Android phone to find Apps.
- Now, go tothe Apps option in the menu and further access it.
- Following that, you need to search the Payactiv app from the list.
- Next, go to the Storage option of the Payactiv app.
- Now, tap Clear Cache of the Payactiv app at the bottom and tap the Ok button.
- Now, tap the Clear Data for Payactiv option and then Ok.
- Go to the home screen on your device and find the Payactiv app.
- In the end, Open the Payactiv app. It will open from the beginning.
On iOS Devices
- First, open the Settings to troubleshoot the Payactivproblem on your iOS phone.
- Secondly, Tap the General option and move to iPhone Storage to find Payactiv.
- Select the Payactiv app from the given list.
- Finally, tap the Offload App option to clear the Payactivcache.
You must go back to the Payactiv app, and the app will start fresh and requires you to log in to the account.
Update the Payactiv app
Updating the Payactiv app on Android
- To solve the Payactiv app error, go to your Android device’s Settings menu.
- Secondly, go to Apps and access the Apps section to find the Payactiv application.
- Further, open Manage apps and find the Payactiv app.
- Next, tap to open the Storage option in the Payactiv app.
- Now, tap on the Clear Data for the Payactiv app and move forward to tap Ok.
- Further, open the PlayStore on your device.
- Now, type Payactiv in the search column.
- Tap on the Update option. Wait till the Payactiv app is updated.
- At last, when the app is updated, open the Payactiv app and check if the problem is fixed.
Updating the Payactiv app on iOS
- Open the App Store on your iOS phone device to find Payactiv.
- Tap the profile icon.
- Scroll to find the Payactiv app and check if any updates are available.
Reinstall the Payactiv App on your Phone Device
Install the Payactiv app on Android
- First, press the Payactiv app icon for a longer time.
- Next, tap the Uninstall option from the menu to remove Payactiv from your phone.
- Go to your phone’s app store and search for the Payactiv app.
- Finally, now tap on Install the Payactiv app on your device.
Install the Payactiv app on iOS
- Press and hold the Payactiv app icon.
- Next, tap the Remove App option.
- Next, tap the Delete App and confirm removing the Payactiv app.
- Now, open the App Store and find the Payactiv app.
- Tap one Get option and select Install to download the Payactiv app.
To conclude, we see that the Payactiv application was not working correctly. That is why the guide is dealing with the situation. Further, the guide shows specific methods to troubleshoot the Payactiv app not working problem. It illustrates the steps to clearing cache memory and updating the app. It also shows the steps to reinstall the Payactiv application. Hopefully, the methods worked, and now the problem is not showing up anymore.